Chocolate: Chocolates by Bernard Callebaut - truffles, dark, milk
and white chocolates in the Belgian tradition from Lake Forest and Glenview near Chicago
Ordering and Shipping Information

Ordering Information

For your shopping convenience, we accept Visa, Mastercard, American Express, and Discover.

Weather permitting, orders received by noon Central time Monday through Friday will be processed and shipped on the same day. Orders received after noon will be processed and shipped either on the same day or the next business day. In the summer orders received on Friday will be processed and shipped on the following Monday.

Shop Online

Shop online here on our secure web site.

By Phone

For credit card orders please call toll free 1-888-388-9927 (U.S. or Canada) Monday through Saturday, 10 a.m. to 6 p.m. Central time; and Sunday, 12 p.m. to 5 p.m. Central time.

We do not use call centers (telephone operators). To provide you with our most personalized service, all calls are answered by our own knowledgeable staff.

Sales Tax

We collect 1.5% sales tax on gifts delivered within the state of Illinois.

Volume Discount

We offer an attractive volume discount to our corporate clients on a per order basis:

Merchandise
Discount
$500 - $1,000 5%
$1,001 - $2,500 10%
Over $2,500 15%

Shipping Information

Due to varied temperatures across the country, we prefer not to ship over the weekend to ensure premium condition upon arrival.

Our Guarantee

We take great pride in making our world renowned chocolates as well as preparing your fine gift for shipping. If for any reason your order does not arrive in perfect condition, or you are not completely satisfied with any of our products, please return it to us for a prompt, courteous replacement, exchange or refund.

Our Shipping Packaging

We take great care in packaging every gift for shipping. When weather warrants, we pack our chocolates in climate controlled packaging with coolpak(s) to ensure perfect condition upon arrival. Each gift arrives with our Grand Prix award golden medallion seal, complete with a complimentary gift card with your personal message upon request.

PO Box Delivery
We cannot deliver to a PO Box and apoligize for any inconvenience this may cause you.

Canada Delivery
Please call us Toll Free at 1-888-388-9927 (U.S. or Canada) for details.

Shipping Costs

All shipping charges will be calculated offline and are not included in the final checkout price. The following applicable shipping charge will be added to your Merchandise Total. Actual shipping charge may vary depending upon weight and size configuration. You will be contacted if the actual shipping charge for your order is more than what is quoted here.

Destination Price Business Days in Transit
Illinois 9.95 1 Day
All other states except Alaska & Hawaii 14.95
Oct-Apr

21.95
May-Sept

 1-4 Depending
on destination

Overnight Delivery
Alaska & Hawaii Please call
for estimate

Express and Saturday deliveries are also available.
Please call us toll free 1-888-388-9927 for an estimate.

Chocolates by Bernard Callebaut
825 S. Waukegan Road C-3 • Lake Forest IL 60045,
Tel. 847-283-9927    (1 hour north of Chicago)

1970 Tower Drive, Glenview IL 60025,
Tel. 847-998-9680    (1/2 hour north of Chicago)

Toll free 1-888-388-9927

Email Bcallebaut@aol.com

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Chocolate: Chocolates by Bernard Callebaut - truffles, dark, milk
and white chocolates in the Belgian tradition from Lake Forest and Glenview near Chicago